Privacy Policy

GridOps is a software development agency registered in Romania (EU). We design and build websites, web applications, mobile apps, AI automations, and API integrations for companies across Europe and beyond.

This privacy policy applies to the website gridops.tech and all contact forms available on it.

When you submit a contact or project inquiry form, we collect only the information you voluntarily provide:

• —Name
• —Email address
• —Company name (optional)
• —Selected service type and estimated budget range
• —Project description

We use your data solely for the following purposes:

• —Responding to your project inquiry and preparing a relevant proposal
• —Following up to clarify project scope if needed
• —Understanding client needs to improve our services

We process your personal data on the following legal bases under GDPR Article 6:

• —Pre-contractual measures — processing your inquiry before potentially entering a service agreement
• —Legitimate interest — understanding market demand and improving the quality of our services

Our website uses essential technical cookies required for site functionality and may use analytics or marketing technologies such as Google Analytics, Google Tag Manager, and Meta Pixel to understand traffic and improve campaigns.

Where consent is required by applicable law, these technologies should be used only after consent is collected through the website consent flow.

Contact form submissions are retained for up to 12 months from the date of submission, or until the inquiry is resolved, whichever comes first. You may request deletion of your data at any time.

If you are located in the EU/EEA, you have the following rights regarding your personal data:

• —Right of access — request a copy of the data we hold about you
• —Right to rectification — correct inaccurate or incomplete data
• —Right to erasure — request deletion of your personal data
• —Right to restriction — limit how your data is used
• —Right to data portability — receive your data in a structured, machine-readable format
• —Right to object — object to processing based on legitimate interest

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or disclosure. All data is transmitted over encrypted connections (HTTPS/TLS).

Your data is stored and processed within the European Union and European Economic Area. We do not transfer personal data outside the EU/EEA without ensuring adequate safeguards in compliance with GDPR Chapter V.

Our website may be hosted on third-party cloud infrastructure. Any such providers are bound by data processing agreements and comply with applicable EU data protection regulations.

We do not embed advertising networks, social media trackers, or analytics tools that collect personal data without your knowledge.

You have the right to lodge a complaint with your national data protection supervisory authority. In Romania, this is the National Supervisory Authority for Personal Data Processing (ANSPDCP) at www.dataprotection.ro.